Guidance. Focus. Results.
Our Collections Services are powered by our proprietary, Accelerated Invoice Management System (AIM). Built to integrate with multiple user systems, it allows us to create individual client profiles, deliver customized reporting and manage our work flow.
We will work with you to determine when you would like us to communicate with your customers. We do this on a per customer basis, to ensure your valuable customers are handled your way.
Once we have the schedule completed, we design electronic and voice communication scripts that are approved by you. All customer communication will be in the name of your company. Our contact rate increases, as invoices age. Our goal is to identify problem invoices quickly and get you paid faster.
Our automated system is capable of generating customized reporting to fit your needs. We develop our reports around the goals of the program. This is how we communicate our results to you.
As requested by you, we can manage the Cash Application Process for you. An integral part of any Accounts Receivable process, the posting of payments accurately and on a timely basis is critical.
Sometimes customers will not respond to traditional contact methods. After consulting with you, we would turn the invoice over to our in-house collection agency. All communication to your customers is done in the name of Compass Collections. Through our related businesses, Seafax and OneSource, we have over 30 years of innovative debt recovery experience across multiple industries nationwide.